Open Records Requests

You have a right to request information from the Office of Consumer Credit Commissioner (OCCC) pursuant to the Texas Public Information Act (chapter 552 of the Texas Government Code).  Requests must be made in writing. The information and links below will help you make a request, and understand how your request will be handled.

You may submit your written request for information from the OCCC by:

           Mail or Hand-Delivery to Public Information Officer, OCCC, 2601 N. Lamar Blvd., Austin, Texas 78705; or

           Email to

Please Note: As of December 2, 2021, all charges for new public information requests must be paid by check. 

Your request should include your:

           ●  Name

           ●  Mailing Address

           ●  Phone number

           ●  Email address

           ●  Description of the items you are requesting, including the dates or date range of the items.

For your convenience, you can complete and send in the form linked below by any of the methods listed above.

            Public Information Request Form

For additional information, click on the following links:

           How to Request Consumer Complaints

           Frequently Asked Questions About Making a Request

           Confidential and Exempt Information

Before you make  a request, check to see if the information you want is already available on our website:

           Enforcement Actions

           Agency Publications

           Proposed and Upcoming Rules

           Regulated Industries

           Search ALECS (Application Licensing Examination Compliance System)

           Search our website using the search box at the top of each page. 

OCCC's Public Information Act Sign